Following President Cyril Ramaphosa’s announcement of a country-wide lockdown as of midnight on 26 March 2020, we would like to reassure you that the Johannesburg Stock Exchange (JSE) will remain open and, as an essential financial service, Allan Gray will continue to operate during this period and you will continue to be able to perform all transactions on your account.
We encourage you to go digital first
Our website contains most of the information you need to help you manage your investment. Your secure Allan Gray Online account is available 24/7 and gives you the ability to fully manage your investment with functionality to view your balance, download statements and securely submit and track your transactions such as additional contributions, switches and withdrawals. You can also amend your existing instructions, including debit orders and regular withdrawals, via your online account.
Please visit the ‘Log in’ section on www.allangray.co.za to access your secure online account. You can also activate your online account if you are yet to do so via the ‘Log in’ section.
We are working hard to provide you with an uninterrupted service
We continue to work hard to prioritise providing an uninterrupted service to you. Our call and email services remain available if you require anything urgent. At the same time, we too are working towards the goal of flattening the curve and have therefore made changes in the way we work to ensure the safety of our staff, clients and the community. As we settle into these changes, it may impact on the speed with which we are able to deliver our services to you. We apologise in advance should this occur and appreciate your patience.
At times like this, we know how important it is to receive regular and relevant updates. Refer to our latest insights and literature library for expert articles relating to personal investing, finances, the markets and economy, among others.
Please look after yourselves and your loved ones as we navigate this unsettling period. Rest assured, that we remain calm and focused on managing and administering your investments.
Click here for a video message from one of our directors.